Shipping Policy
Last updated: August 18, 2026
Thank you for your order from From Hell to Holy. This policy explains how and when we ship physical items purchased directly through helltoholy.com.
Note: This policy applies only to orders placed directly through helltoholy.com. If you purchased the book through Amazon or another retailer, your order is shipped and handled under that retailer's own shipping policy.
1. Order processing
Orders are processed within 1 to 3 business days after payment is received. Orders are processed Monday through Friday, excluding weekends and holidays. During new releases, promotions, or holiday periods, processing may take a little longer, and we appreciate your patience.
You will receive a confirmation email when your order is placed, and a second email with tracking information once your order ships.
2. Shipping rates and delivery times
Free shipping: We offer free standard shipping on all orders over $50 (before taxes and after any discounts) shipped within the United States. The discount is applied automatically at checkout when your order qualifies.
For orders under $50: Shipping costs are calculated at checkout based on your delivery address and the shipping option you select. Estimated delivery times are shown at checkout and typically range from 3 to 7 business days within the United States after your order has shipped, depending on the carrier and your location.
Please note that delivery time estimates do not include our order processing time, and that all delivery windows are estimates provided by the carrier, not guarantees.
3. Where we ship
We currently ship within the United States. If you are located outside the United States and would like to place an order, please contact us at info@helltoholy.com before ordering so we can let you know whether we can accommodate your request and what the shipping cost would be. Any customs duties, taxes, or import fees on international orders are the responsibility of the recipient.
4. Tracking your order
Once your order ships, we will email you a tracking number. Please allow up to 48 hours for tracking information to update after you receive it. If you have not received tracking information within a reasonable time, contact us at info@helltoholy.com.
5. Shipping address
Please make sure your shipping address is complete and correct at checkout. We are not able to change an address once an order has shipped, and we are not responsible for orders sent to an incorrect or incomplete address provided at checkout. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment, which may require an additional shipping charge.
6. Lost, delayed, or damaged shipments
Once an order leaves our hands, it is in the care of the shipping carrier, and delivery times are outside our direct control. If your order is significantly delayed, appears lost, or arrives damaged, please contact us at info@helltoholy.com and we will do everything we can to help resolve the issue, including filing a claim with the carrier or sending a replacement where appropriate. For damaged items, please see also our Refund and Return Policy.
7. Contact us
If you have any questions about shipping or the status of your order, please contact us at:
Email: info@helltoholy.com